Terms and Conditions

Welcome to sebhagomla.com. By using this website or placing an order through it, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

1) About the Website
sebhagomla.com is operated by [Company Name] and is primarily dedicated to the wholesale sale of prayer beads, gemstones, and related products, unless otherwise stated for specific products or offers.

2) Eligibility
By using this website, you confirm that:
– You are legally capable of entering into binding contracts under the laws of your country.
– You will use this website only for lawful purposes.
– You will provide accurate, complete, and up-to-date information when registering, ordering, or contacting us.

3) Nature of Sale
This website is primarily intended for wholesale orders from traders, resellers, and business buyers. Minimum order quantities may apply to certain products or categories. We reserve the right to accept or reject any order depending on product availability, order quantity, customer information, or shipping destination.

4) Products and Descriptions
We aim to present all products, specifications, and images as accurately as possible. However:
– Colors may vary slightly due to photography or screen settings.
– Natural materials such as stones, wood, or organic materials may vary in grain, shape, color, or weight from one piece to another.
– Listed dimensions and weights are approximate unless otherwise stated.

5) Prices
All prices displayed on the website are in the currency shown on the product or checkout page and do not include shipping charges, customs duties, taxes, or local fees unless expressly stated otherwise.
We reserve the right to change prices at any time without prior notice. The applicable price will be the one confirmed at the time the order is accepted.

6) Orders and Acceptance
Submitting an order through the website does not constitute final acceptance. An order is considered accepted only after:
– Customer details are reviewed
– Product availability is confirmed
– Pricing, quantities, payment method, and shipping details are verified where necessary
We reserve the right to cancel or amend any order in case of pricing errors, description errors, stock issues, or shipping-related issues.

7) Payment
Payment may be made through the methods available on the website or otherwise agreed with the customer, including:
– Bank transfer
– Local or electronic payment methods
– Any other payment method announced by the website
Orders requiring advance payment will not be prepared or shipped until full payment has been received and confirmed in our account.

8) Shipping and Delivery
We aim to prepare and ship orders within a reasonable estimated period depending on the product type, quantity, and destination country. However:
– Shipping and delivery times are estimates only and are not guaranteed.
– Delays may occur due to shipping carriers, customs, peak seasons, or unforeseen circumstances.
– The customer is responsible for providing accurate shipping details and recipient information.
– The customer may be responsible for customs duties, taxes, or import charges imposed by the destination country.

9) Inspection Upon Receipt
The customer must inspect the shipment upon delivery and notify us of any shortage, damage, or incorrect item within [48 hours / 72 hours] of receipt, with clear photos and order details. Delayed claims may not be accepted.

10) Returns and Exchanges
Due to the nature of certain wholesale products or made-to-order/custom-prepared items, some orders may not be eligible for return or exchange except in cases of confirmed defect, damage, or clear error.
All returns and exchanges are subject to our Return Policy:
[Return Policy Link]

11) Order Cancellation
An order may be canceled before preparation or shipment begins. Once production, preparation, or shipment has started, cancellation may no longer be possible, or cancellation fees may apply depending on the order status.

12) Prohibited Use
You may not use this website for any unlawful or harmful purpose, including but not limited to:
– Submitting false or fraudulent orders
– Attempting to hack, disrupt, or interfere with the website
– Copying content, product images, or commercial data without permission
– Misusing contact forms, communication channels, or website systems

13) Intellectual Property
All website content, including text, images, designs, logos, and branding, is owned by [Company Name] or used with permission. No content may be copied, reused, republished, or commercially exploited without prior written consent.

14) Limitation of Liability
We make reasonable efforts to ensure that the website, services, and information are accurate and available. However, we do not guarantee uninterrupted access or the absence of errors at all times.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or loss-of-profit damages arising from the use of the website, delays in delivery, or misuse of the products.

15) Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, shipping disruption, technical failures, government actions, or supply chain interruptions.

16) Privacy
Your use of this website is also governed by our Privacy Policy:
[Privacy Policy Link]

17) Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective once posted on the website. Continued use of the website after such changes means you accept the revised terms.

18) Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Country]. Any dispute shall be subject to the jurisdiction of the competent courts of [City / Country], unless otherwise agreed.

19) Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
[Company Name]
[Email Address]
[WhatsApp Number]
[Address, if any]

Last updated: [Date]